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| Download | Title | Duration | Description | Files |
 | Basic Discipline | - | To give anyone potentially involved in implementing discipline an understanding of what is involved and the process and procedure to follow. The module is aimed at Managers who are not HR professionals, giving them are structure to follow. However, the advice would be to always seek professional advice where available. |
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| Sales Meetings | - | How to structure and deliver sales meetings that have an impact. Sales meetings are vital for the sales team to share learning and develop capabilities. Many of the workshops here in the sales development zone can be delivered effectively in a weekly sales meeting, facilitating learning and continual development. |
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| Training 1 - Role of the Trainer and the Learning Process | - | Understand why organisations train, how training can meet the needs of the business, the qualities of a successful trainer, the different styles and types of learning and how to match your training to them |
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| Remuneration and Reward | - | Remuneration of sales teams is not a one size fits all. Differing roles mean differing renumeration packages are appropriate. However there are some clear best practices that if done right can have a significant impact on sales results. This is a must course for all sales managers. |
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| Recruiting Sales People | - | The process of recruiting sales people with the right skills and experience to match the role |
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| Motivating Sales People | - | If you are a Sales Manager then a key part of your management skills should be the knowledge of how to motivate your team. This module highlights the fact that sales people have different motivations and that a "one fits all" approach will not be the most effective. |
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| Joint Sales Visits | - | To embed new sales skills and improve sales outcomes sales staff need to reflect on and analyse their performance, sales managers need to understand their role on joint visits including observation, intervention and feedback. |
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| Interviewing | - | How to structure and hold effective interviews to be able to hire the sales people that your business needs. The module provides an outline structure, the dos and don'ts of interviewing and a number of sample competency questions for you to tailor to your own business situation. |
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| Induction for New Starters | - | New salespeople will need to familiarise themselves with your business - its products, its employees and its customers. An induction process for new sales staff must cover, your company, your customers, your products and vitally the sales process. This practical workshop works through all these areas to ensure you put in place a robust and useful induction that will allow new staff to get up to speed quickly. |
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| Training 2 - Delivery and Evaluation | - | How to understand the structure of groups, how to anticipate and overcome trainee problems and handle difficult trainees. Effective delivery of training sessions. Effectively measuring learning outcomes Short and long term measurement |
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| Coaching and Effective Feedback | - | How to coach your team to improve them and their results and how to give constructive and effective feedback |
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